The most significant security challenge in contract cleaning is the number of people working illegally in the UK. According to UK Home Office data, there is an estimated 500,000 to 900,000 people who work illegally. There are hundreds of thousands of fraudulent identity documents in circulation in the UK, yet few cleaning contractors have the ability to spot them. This therefore poses a significant security challenge in contract cleaning.
Security in contract cleaning is vital and can affect both the customer and the employer. Cleaning contractors must have effective vetting procedures in place to safeguard the security of a facility and guarantee an exceptional level of service.
A cleaning contractor with an effective vetting procedure in place can spot and reject up to 40% of new staff applications due to forged or out of date IDs.
What is the best practice for security vetting?
Some useful guidelines include the following:
- Verifying identities (going above and beyond Disclosure & Barring Service checks)
- Document authentication and pre-employment screening
- Bio-metric recognition and GPS fleet monitoring
It is not unreasonable for clients to feel uneasy when they know that their facilities are being accessed out of hours by contract cleaners. The cleaning industry is well-known for high staff turnover and cleaning contractors must take a progressive attitude towards staff retention and safety. To help improve security in contract cleaning, that may require improved and transparent security vetting procedures across the professional cleaning industry.
Transparency in Contract Cleaning
With the security challenge in contract cleaning, contractors improving their security vetting procedures is an important step. Cleaning contractors should be confident in the service they provide to clients. This includes also providing a safe and secure environment for staff to work in to deliver their service.
In addition, contractors can also increase the transparency of those procedures with their clients by:
- Informing clients about the steps they take to check an employees identity
- Informing clients about the extra steps they take to screen employees
- Advising whether staff vetting is an ongoing process
- Confirming whether the contractor follows a recognised vetting standard
- Informing on how they monitor and record the whereabouts of their staff
At The Organised Cleaning Company, we vet all of our staff thoroughly and maintain complete transparency with our clients about the cleaning operatives on their premises. If you’d like to discuss security challenges in contract cleaning any further, contact The Organised Cleaning Company on 020 74584433 and talk to one of our team.
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